Members can earn Loyalty points easily by staying at or making a purchase at any of the participating properties. All you need is to sign up for free and points are automatically awarded to your account.

A member will earn 100 points for every 1,000 Kenya shillings spent.

Yes, a member will earn points on specified services accommodation, Restaurant, Bar, etc

Members can easily log into their account using their smartphone or computer by clicking https://zawadi.superiorhomes.co.ke/

Loyalty points are only valid for 12Months. Your points will expire 12months from the date you earn them.

YES. A client will be able to see the statement of their transaction on the web page

The SHK Zawadi Program is a points-based loyalty program whereby you earn points as a member whenever you make a purchase at either Sundowner Hotel, Pazuri at Vipingo Residencies, and Lake Elementaita Mountain Lodge. SHK Zawadi Rewards you as a member for being a valued, frequent or new guest at any of our hotel offerings.

To join SHK Zawadi, simply go to zawadi.superiorhomes.co.ke and click sign up. The web app will prompt you to input details such as your Name, Email, Phone Number, Password, Gender and Birthday. Once you input these, click on the signup button and the system will automatically create an account for you. Or, visit any of properties and our front office team will sign you up.

It will take you less that 3 Minutes to join SHK Zawadi.

The SHK Zawadi program offers members enticing benefits which include: 1. Earn 100 points for every Kshs. 1,000 you spend at any of our Hotel Offerings. Each point is valued at 1 Shilling 2. Get FREE Personalized Membership Card allowing you to Redeem your points at any of our Hotel Offerings 3. Earn and redeem points on Meals, Drinks and Accommodation

Joining SHK Zawadi is free of charge.

All members will get a unique loyalty card delivered to them 3 days after they sign up. The card will be free of charge and you can use the card to earn and redeem points.

Anyone can join SHK Zawadi. It is a loyalty program that is open to all

An eligible stay is a room, event, conference booked directly. - An eligible purchase is a meal or service procured directly at either Lake Elementaita Mountain Lodge, Pazuri at Vipingo or the Sundowner Hotel. - Accommodation booked through Travel agents bookings will not be eligible for points. - In situations where a special offer is running a Member will still earn points on accommodation. - Corporates will be entitled to earn points.

We are pleased to offer our members a wide variety of items to redeem with their loyalty points, including free nights at any of our Hotels, redeeming of restaurants bills, and more. We will be constantly adding new things to our redemption rewards menu.

A member can easily redeem his/her points by logging into his/her profile at zawadi.superiorhomes.co.ke and click on the redeem icon or by visiting any of our hotels and scanning your card at the counter to redeem points against their bill.

SHK Zawadi Loyalty points has no cash value.

Yes, you can pay a part of your bill with your loyalty points.

No. Points are not transferrable.

Yes, Zawadi points will be awarded to guests who join the program within a month of signing up for the program after they check out of the hotel, they will require to provide a backup bill /invoice for the stay. The points for this stay will be backdated.

Our admin team will be able to see points balance, points awarded in the last 30 days and points redeemed in the last 30 days through the Backend Guest Portal.

The SHK Zawadi Loyalty members can check their points balance any time by logging in to their account and access their profile, which will automatically display their points.

If you do not see appropriate points awarded to your account within seven business days, please contact us at zawadi@superiorhomes.co.ke or call us on 0768730407 and we will follow up on the same.

Please direct all your questions to our admin team via email on zawadi@superiorhomes.co.ke or call 0768730407